The EEOC’s ODR program data suggests to the dispute resolution community and to the U.S. legal system that new and flexible online mediation procedures are seen by all the parties and representatives as efficient, flexible, cost-saving, attractive, and preferable to traditional in-person mediation

Courts are still jammed up. Want to get resolution without waiting a couple years (or more)? Try pre-litigation ADR.

Hybridization moves from the garden to ADR.

Norms and protocols for Online Dispute Resolution are slowly emerging.