Businesses which fail to comply with AAA consumer arbitration rules can lose their right to compel arbitration.

A new decision underscores that workers moving goods in interstate commerce fall outside the FAA—and that state law still limits class-action waivers in wage disputes.

Courts are reading the EFAA broadly — extending its protection to entire cases, not just the harassment claim.

A policy shift with big implications for investors, issuers, and litigators.

Arbitration fee disputes are procedural matters for arbitrators, not federal courts.

The FAA protects agreements to submit disputes to a neutral decision-maker under fair, bilateral procedures.

Honored and humbled

The California Supreme Court breathes leniency into that state’s strict rules about arbitration fees.

The MyPillow Guy gets his $5 million back.

Corporations that want to bind someone to an arbitration clause must provide evidence of it and their attempt to show habit or routine must be grounded in reality and documented

Timing is everything.. Nowhere is this more applicable than in mediation. Determining the right moment to mediate can be the be the difference between success and failure — while conserving time, costs, and resources.

Parties who agree to arbitration must be prepared to accept the outcome, even if they disagree with the legal reasoning.

Will SCOTUS weigh in on mass arbitrations?

Plaintiffs bringing claims under the SCRA will, at least in the Fourth Circuit, be bound by executed arbitration agreements.

The Process Arbitrator is the secret to smooth sailing mass arbitrations.

Courts can no longer “look through” the petition to the underlying dispute to find a federal hook.

The Jones v. Starz Entertainment decision is a powerful reaffirmation of the contractual and procedural framework that governs arbitration.

69,000 Opt Out of Settlement

It becomes increasingly important to anticipate not just whether arbitration will be compelled—but what happens after.

Empathy is a cornerstone of effective communication.